Support

Need help with Glowtique? Email us at support@glowtiqueapp.com. We usually reply within two business days.

Subscriptions and billing

Glowtique Premium is billed by Apple through your Apple Account. To change or cancel it, open the Settings app on your iPhone, tap your name, then Subscriptions. Cancelling stops the next renewal; you keep Premium until the end of the period you paid for.

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

If you reinstalled the app or changed phones, open the Premium screen and tap Restore Purchases.

Deleting your photos and data

Your photos and results are stored only on your iPhone. To remove them, open the app and go to Profile → Privacy, where you can delete photos, history, or everything. Deleting the app also removes all of it.

Common questions

The analysis or Glow-Up failed. Check your internet connection and try again with a clear, well-lit photo showing one face.

Prices or plans don't appear. Make sure you're signed in to the App Store and try again in a moment.

Is the analysis medical advice? No. Glowtique gives beauty and style suggestions only and does not assess skin health.